BeAnywhere was elected by Sports Stars Media as the ideal remote solution
Sports Stars Media (SSM), animation developers of children’s television series such as Gombby and Mourinho and the Special Ones, has chosen BeAnywhere Support Express as the perfect tool to enable secure remote access for its workforce. Operating around the clock to meet strict deadlines, SSM needed a solution which allowed the CGI artists to connect to the office machines from any location, at any time, to check the progress of background tasks or to make last minute changes to the production of animation sequences.
BeAnywhere Support Express was chosen due to its simplicity, reliability and speed on providing remote access to the SSM infrastructure – “we’re not an IT company, so the user-friendliness was a real deal-breaker. We need our people to be completely focused on their assignments, and not on how to deal with the technological tools they’re using. And BeAnywhere provided us exactly that”, stated Pedro Maria, SSM Director.
Unattended remote access to each machine was now possible at any given time. According to SSM specifications, the access was setup to enforce that each person could only connect to its own workstation, despite being able to start chat and VoIP conversations with one or several colleagues at the same time. Nevertheless, Team Leaders could connect to any of the machines on their groups.
Security is on par with performance and flexibility on the list of SSM needs. BeAnywhere Support Express allows the creation of unlimited number of users and departments, with different profiles and granular permissions applied to each object. Additionally, the possibility to check real-time information about all connections and the video recording of the sessions - to verify not only the workload but also to register the tasks made by each employee.
The connection between SSM headquarters and each of their employees, wherever they are, can now be established through a single touch of a button. In seconds, they’re ready to respond to urgent requests or control the progress of crucial tasks, always relying on a rock-solid SLA that assures trouble-free connections.
BeAnywhere’s Support Express ability to connect to any network with optimal performance, regardless firewalls or other settings, provides exactly that kind of flexibility.
BeAnywhere Support Express was chosen due to its simplicity, reliability and speed on providing remote access to the SSM infrastructure – “we’re not an IT company, so the user-friendliness was a real deal-breaker. We need our people to be completely focused on their assignments, and not on how to deal with the technological tools they’re using. And BeAnywhere provided us exactly that”, stated Pedro Maria, SSM Director.
Unattended remote access to each machine was now possible at any given time. According to SSM specifications, the access was setup to enforce that each person could only connect to its own workstation, despite being able to start chat and VoIP conversations with one or several colleagues at the same time. Nevertheless, Team Leaders could connect to any of the machines on their groups.
Security is on par with performance and flexibility on the list of SSM needs. BeAnywhere Support Express allows the creation of unlimited number of users and departments, with different profiles and granular permissions applied to each object. Additionally, the possibility to check real-time information about all connections and the video recording of the sessions - to verify not only the workload but also to register the tasks made by each employee.
The connection between SSM headquarters and each of their employees, wherever they are, can now be established through a single touch of a button. In seconds, they’re ready to respond to urgent requests or control the progress of crucial tasks, always relying on a rock-solid SLA that assures trouble-free connections.
BeAnywhere’s Support Express ability to connect to any network with optimal performance, regardless firewalls or other settings, provides exactly that kind of flexibility.